Weekly Video Chats

Hospitality Hangouts
& Real-Time Retreats


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Hospitality Hangouts

“How Wynn Did It”
Friday, June 5 4:00 PM Eastern

When COVID-19 shut down hotels and resorts across the globe, many were concerned about how and when to reopen. Wynn led the way by creating a 23-page document that has become the standard for cleaning procedures.

With us on Friday’s call:

  • Steve Blanner, SVP Sales Wynn | Encore Las Vegas
  • Mike May, Chairman of IRF (Incentive Research Foundation; Trustees and President of Brighspot Incentives & Events)
  • Terri White, GTP, Director Regional Accounts, Southeast; Wynn | Encore Resorts

Topics will include Wynn’s first 24 hours of reopening, trends with MICE programs and latest news from ICF.

How to join in

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Real-time Retreats

Real-time Retreats
You belong here!

The first 20 minutes of each Wednesday’s specialist/planner calls will be our regular weekly topic and a chance to support each other and ask questions of our colleagues. We’ll then give our wonderful hoteliers the last 40 minutes of each Wednesday’s call to whisk us away to their resort.

This week we are hosting a “Start of Summer Soiree” so dig out your favorite poolside cocktail attire and we will see you on the beach - Wednesday, June 3, when we’ll visit Eden Roc at Cap Cana. We can’t wait to show off one of our favorite beach resorts in all of the Caribbean!

If you’ve already registered for our Wednesday call, no need to re-register.

Hope to see you there! Cheers!

Real-Time Retreats Schedule
June 3:

Start of Summer Soiree - Eden Roc Cap Cana
Rosalynn Castillo, Director of Sales and Marketing

June 10: Ireland: The Emerald Isle in Story and Song
Laura Saeger, Business Tourism Ireland
June 17: Wide Open Spaces
Kim Taylor, The Ranch at Rock Creek, Montana
June 24: Your Own Private Paradise
Gale McClurkan, Global Sales Director, Auberge Resorts
July 1: Sofa Safari!
Lyndsey Balog, Virgin Limited Edition Collection, Ulusaba Game Reserve
July 8: LA Confidential - The Beverly Hills Hotel and the Hotel BelAir
Nuria Candel, Regional Sales Director, Dorchester Collection
July 15: Deep in the Heart of Texas! Exploring the “Art” of Texas
Hotel Lorenzo, Joseph Perkins
Summer Splash Party at Woodlands Resort, Nicole Kubitza
July 22: Get Set to Jet Set
Monte Carlo and Societe Des Bains de Mer, Cathleen Williams
July 29: Picture Perfect Paradise, The BELMOND way!
Janet Wilbur, Area Director of Group Sales, Belmond La Samanna and Belmond Cap Juluca
August 5: Pretty in Pink: The Breakers
Bruce Leet, Senior Sales Manager
August 12: The Enchantment of Sedona, Arizona
Blair Jones, Senior Sales Manager, Enchantment Resort and Mii Amo Spa
August 19: Living The Grand Life In NYC ! An Insiders Guide To Soho And Tribecca
Herb McReynolds, Director of Group Sales, Grand Life Hotels - Soho Grand and Roxy
August 26: Cruising Untethered: The Ritz Carlton Yacht Company
Andrea Brenes, Operations Specialist
September 2: The Art Of Luxury
Marina O’Leary, Director of Accounts, Montage Laguna Beach
September 9:

Montage Does Mexico!
Bob Mitchell, Director of Sales, Montage Los Cabos

September 16: Viet Nam - A Timeless, Charming Surprise!
Trang Pham and Patricia Sahin, Pacific World
September 23: How A Classic Resort Became Hot Again!
Shea Corcoran, Senior Sales Manager, Mauna Lani, an Auberge Resort
September 30: Hotel Hotties - Part 1: Get to know the new properties that are generating a lot of heat!
  • Bishop’s Lodge, Santa Fe
  • The Lodge at Blue Sky, Park City Utah
  • Cilleno Bay Resort, Los Cabos
Gale McClurkan, Global Sales Director, Auberge Resorts and special guests
October 7: Italy By Design: Rome and Milan
Nuria Candel, Regional Sales Director, Dorchester Collection
October 14: Hotel Hotties, Part 2: Get to know the new properties that are generating a lot of heat!
  • Rosewood Little Dix Bay, Virgin Gorda
  • Rosewood Miramar, Montecito, CA
Angela Goodell, Director of Global Sales, Rosewood Hotel Group
October 21: Hotel Hotties, Part 3: Get to know the new properties that are generating a lot of heat!
  • Hotel Bennett, Charleston
  • Castle Hot Springs, Phoenix
  • Zadun, A Ritz Carlton Reserve, Los Cabos MX
Replay Videos Archive
April 15: “Town & Country” London and the Cotswolds:
The Dorchester Collection
April 22: Wine, Tango and Passion! Argentina
Patricia Perez-Sahin and Maura Zhang, CIS, CITP - Synergy Connect
April 29: Aspen - Defy Ordinary
Aspen Chamber Resort Association and special guests, Sarah Reynolds Lasser
May 6: Seis de Mayo!
Rosewood Mayakoba, Nicky Labourdette
May 13: “A Scottish Castle in the Heart of the South”
Shannon Johnson, Renaissance Ross Bridge Golf Resort
May 20: Hudson Yards - The NEW New York!
Chris Reed, Director of Sales & Marketing and Todd Anderson, Equinox Area Personal Trainer - Equinox Hotel, Hudson Yards
May 27: Wyoming & the Wild West!
Amanda Wascher, Director Of Sales, Brush Creek Ranch
Kelly McAlister, Maui Jim Corporate GiftsKelly McAlister, Maui Jim Corporate Gifts

Kelly McAlister, Maui Jim

Kelly McAlister of Maui Jim will be with us on the calls each week as judge and jury to see which planner really goes all-in with the theme. So engage, be creative, and have fun... and you may be the winner!

She’ll be doing some gifting that will surely lift your shelter-in-place spirits!

Maui Jim Corporate Gifts

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Here’s how it works:

  • Wednesday video chats and Real-time Retreats are for planners/event specialists/buyers
  • Friday video chats are for everyone

All chats are at 4:00 PM EST

And here’s how to register.

Once you click the link, you can register for as many dates as you want:

While many of our hotelier partners go through these uncertain times of being furloughed or otherwise, we’re pausing our regular ‘hotelier only’ Monday calls for now. Please join us on our Friday calls with both hoteliers and planners.

Wednesdays 4:00 PM Eastern Time (US and Canada) for chats and Real-Time Retreats


EVERYONE - ‘All-In’ Chats for both ‘buyers’ and ‘suppliers’
Fridays 4:00 PM Eastern Time (US and Canada)


After registering, you will receive a confirmation email containing information about joining the meeting(s).

What We Hear From You

  • Hospitality Hangouts

    “I can’t thank enough the wonderful team at Retreats Resources for bringing together a fabulous group of planners and hoteliers during these uncertain times. I love attending their weekly Hospitality Hangouts. These events help in keeping our spirits high and strengthening our partnerships, even when we are not able to meet in person. Bravo and thank you Carol and Whitney for bringing us together once again.”

    — Nuria C. - Dorchester Collection
  • Hospitality Hangouts

    “Today was so entertaining and I was excited to do something beyond “my four walls”! Your creative energetic personalities are such a positive ray of sunshine in today’s current stream of sadness and despair, but I know we will prevail and be stronger and more grateful in the future.”

    — Kimberly B. - KBT Creative
  • Real-Time Retreats

    “Thanks, ladies, for another fun and informative world tour! I loved being a part.”

    — Lauren D. - AGCO
  • Real-Time Retreats

    “Thank you carol and Whitney for this amazing call! Made me feel alive and I needed that more than you both will ever know! Love you and please keep me on the invite lists for all the calls.”

    — Furloughed Hotelier
  • Real-Time Retreats

    “This call is just phenomenal. Thank you for your efforts, for your gift of networking and connecting powerful members of our community. You are so appreciated. It pains me to see your face and not be able to hug you and share a glass of champagne with you.”

    — Janet W. - Belmond Cap Juluca, Belmond La Samanna
  • Real-Time Retreats

    “Talk about creative and ahead of the game! You are the leader of the pack with your weekly calls for planners and suppliers!! You are relevant, rapidly responded to the change in how we are conducting business, and have continued to help people learn and connect.”

    — Ali C. - The Vinoy Renaissance
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Retreats Resources
Pittsboro, NC | Greenville, SC
Carol Owen: (919) 259-9051
Whitney Bradley: (864) 420-5986
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